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1. Create a deal
Click on the“Make A New Deal” icon on the center of the page to create a new deal. You must give a name to the new deal. Click here to see icon details about the deal tool.

2. “Drag” items into deal
Simply “Select” and “Drag” items from the other member’s swap item list into the deal you’ve just created, then select the items from your swap until you are satisfied.

3. Send request
Once you’ve confirmed all the items you wish to swap, you may click the “Send Request” icon to send your request and wait for the other member to confirm. Please note, you may not make any changes to the deal after the request has been sent until the other member modifies the deal.

4. Status – Deal Status Update
After the deal request is sent, the screen takes you to the “Status” page. This is where you will keep track of all of your deals activities. All deals will be arranged by the status. Click here to see more about the “deal status”.

5. Disagree: modify the deal
When the deal was modified by the other member, you will receive a status update to inform you about the changes made to the deal you’ve originally requested. You can accept the deal by clicking the “Agree” icon, or make changes by “Delete” and “Drag”. Then “Send Request” back to the member to wait for a confirmation.

6. Agree: Deal!
When the deal is confirmed and accepted by the member, the deal will be moved from “In Progress deal” to “Accepted deal.” You may still use the open communication tool to contact each other.

7. Delivery
Within 3 days, you must contact the other member for further instruction on your delivery method on the items you’ve agreed to swap. You may delivery the goods in person (Face to Face), or by preferred postal services. To avoid disputes, the delivery process should be completed within 2 weeks.

8. Leave feedback
After you’ve completed the delivery, you have to check the deal “Completed”. The deal will then be moved to the “Completed deal.” You will need to leave feedback and evaluate the member and the transaction.

Delete Deal
Click the “X” icon to permanently delete the deal.

Delete
Select an item and then click “Delete” to remove the item from this deal.

Send Request
Click “Send Request” to send a request to the other member after you’ve confirmed all the items. You will not be able to make any changes after a request was sent.

Agree
Click “Agree” to accept the deal request from other members, or after they made changes to a deal requested by you.

You can send as request as you want, as long as you don’t repeat items.

Yes. If you change your mind and want to cancel a deal request, you will be able to cancel it BEFORE the other member responds. To cancel it, you can simply go to "Status" and close the deal. The other member will be informed that you decided to cancel it.

Yes. You can send deal requests to any member as long as you can view their “My Swap”. If you do not see a member’s “My Swap” that means that a member has set their privacy setting to only swap with people they know.